Home > Customer TestimonialsCustomer Testimonials
On a one to five star scale, Your Cookware is rated a five
star (excellent) merchant for the total shopping experience.
This rating is established through independent Yahoo! conducted
feedback surveys of customers of Your Cookware. Customers may
choose not to be surveyed. |
|
Here are a few comments about us from some of our satisfied customers...
I would highly recommend yourcookware.com. Customer service was outstanding. I purchased a casserole without a lid and was unsure of which one would fit. Customer service made it a point to call me back with the correct information. I ordered the item and received it within 4 business days. I was delighted. Thank you yourcookware.com.
Fran R. Fairfield, CT
I can't believe how quickly I received my toaster oven! I'd ordered a coffee pot from a major chain the same day and I've yet to receive it. Although a large heavy box there were no dents and the product is even better than your description made it sound. Thanks!
Christine H. Albuquerque, NM
I have had very good results in recent buys through yahoo shopping and yourcookware.com . The products arrived on time and properly packaged. The Swiss Diamond nonstick skillets are great! They cleanup easly - most of the time just a wipe and rinse. We bought the 8 inch skillet and were so satisfied with it, we ordered the 11 inch skillet.
John T. Middleburg, FL
Great stainless steel pot. I would order again from the merchant.
Renate S. Lakewood, CO
I got the best customer service!!! Great Follow-up, great help, I could not have more happy with my experience.
Shannon S.
San Francisco, CA
(I) would not hesitate to order through them again! great service, price and free shipping. can't beat that!
Pamela C.
Mountain View, CA
I have had a wonderful experience with yourcookware. They were so helpful that I bought more than I originally thought. They pointed out the range of product that met my needs. I found their customer service very helpful and efficient. Definitely recommend them.
Arturo B.
Easton, MD
Shopping at YourCookware.com was one of the best online shopping experiences that I have had. Their website is easy to use and fast, and they have a wonderful selection of cookware, especially for hard-to-find pieces. Prices are very fair for top quality merchandise. They stress precise validation of credit card use, so Customer Service had to help me through the process. But their help was so friendly and warm that I didn't mind at all! Shipping was quick and they provided me the UPS tracking number, as well as tracking it themselves. Thank you!!!
Janice R.
Northville, MI
The person who I worked with at Yourcookware.com was absolutely wonderful! She was very helpful and knowledgeable about the product I was interested in. I would definitely shop at this place again.
Nicki G.
Klamath Falls, OR
YourCookware.com had the best prices and selection online for Berndes. But I also had direct experience with customer service. YourCookware.com shipped my order in two boxes; UPS delivered one and lost the other but reported that the delivery was complete. YourCookware.com quickly confirmed this to their satisfaction; unfortunately they didn't have inventory to ship the rest of the order again. But they did know when their next shipment was arriving, and threw in an extra fry pan for the one-week delay. That shipment has arrived as they originally promised. Very professional, met all obligations and promises, and went beyond the call to cover for UPS shortcomings.
Chatwin L.
Houston, TX
First time buying from this merchant. Customer service was way above excellent. Had everything in stock and received order with in a few days of ordering. They provided tracking information and check with me after order came to see if I received it and if everything was alright. Will buy from them again and will tell anyone who is looking for cookware to buy from them.
Bonnie S.
Buffalo Grove, IL
These people were absolutely super. I spent lots of time on the internet and their price beat everyone elses by $20!
They are the best.
George W.
Galloway, NJ
Best price I have seen on a machine like this - AWESOME! Thanks.
Leeann O.
San Antonio, TX
Great Site, Well Organized and good selection to choose from. Great Price too!
Donald P.
Morgan Hill, CA
Everyone was very professional and respond promptly to inquiries. Respond with phone calls and e-mails and kept us abreast of where our package was at all times. Will order from them in the future.
Susan H.
South Hampton, PA
I found just what I wanted at a good price. The items were shipped in a reasonable time frame and arrived in perfect condition. This was a very satisfactory on-line transaction.
Sharon P.
Northhampton, MS
A very good experience overall. Even if the item was backordered, they called when it was available to check if I still wanted it. Very good.
Alexandre S.
Culver City, CA
|
Home
